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Grievance Redressal Cell, National Rural Health Mission, Mumbai.
The National Rural Health Mission (NRHM) has been launched with a view to bringing about dramatic improvement in the health system and the health status  of the people especially those who live in the rural areas of the country .
In Maharashtra, the National  Rural Health Mission is launched in 2005 and is implemented through, the office of the state Health society ,Govt   of Maharashtra. The  programs and activities under NRHM  are implemented in  the  field through  Program implementation  Plan approved  by the  Gol .As  per the NRHM  PIP   of the state, there is a multi-fold increase in the programs and budget allocation and manpower.
State Health Society, Maharashtra has introduce good governance initiatives by starting a Grievance Redressal cell  in the office  premises of State Health society, Mumbai & all DDHS Circle Office. Grievance Redress Mechanism is part and parcel of the machinery of any administration. No administration can claim to be accountable responsive and user-friendly unless it has established an efficient and effective grievance redress mechanism. In fact, the grievance redress mechanism of an organization is the gauge to measure its efficiency and effectiveness as it provides important feedback on the working of the administration. Grievance Redressal cell help to identify the problem areas, which are complaint-prone in NRHM activities and programs. Theses problem areas can then subject to studies and remedial measures.
Established Grievance Redressal Cell
The Grievance Redressal Cell was Established in sep 2009 at State  Level  under National Rural Health Mission, Mumbai. Also 8 Grievance Redressal Cell have been Established in the year of 2010-11 at Circle Level under Dy Director, Health Service Office, Maharashtra.  
The State Health Society established Grievance Redressal Committee/ Cell under 33 Districts in the year of 2012-13. 

 Following details of State Grievance Redressal Cell & circle Grievance Redressal Cell


Sr. No.

Circle Name

Address

Grievance  Redressal Office Name

Redreessal cell Landline No

e- mail  ID

1

State Office Mumbai

Commissioner (F.W.) & Director
        National Rural Health Mission, 3rd Floor, Arogya Bhavan,
St. George's Hospital Compound,
P. D., Mello Road,
Mumbai-400 001

Pankaj Nandanwar

022-22662626/
       22717540

mahanrhm@gmail.com

2

Akola

Dy. Director , Health Service Akola Ratanlal Plot Near District Women Hospital, Akola 444001

Sandip Jadhav

0724-2420995

cpmakola.nrhm@gmaIl.com
grcellakola.nrhm@gmail.comddhsako@rediffmail.com

3

A’ Bad

Dy. Director , Health Service Aurangabad, Mahaveer Chowk Opposite Baba Petrol pump, Railway Station Road Aurangabad  431001

Prakash Bembare

0240-2345357

cpmabad@gmail.com
grcellabad.nrhm@gmail.comddhsabad@rediffmail.com

4

Nagpur

Dy. Director,  Health Service Nagpur Matakachery Campus, Shradhanand Peth, Nagpur

Vinay Lonare

 0712-3224925

cpmnagpur111@gmail.com
grcellnagpur.nrhm@gmail.comddhsngp@rediffmail.com

5

Kolhapur

Dy. Director, Health Service Kolhapur,  Central Building Near DSP Office, Kasaba Bawada Road, Kolhapur. 416003

Sushant Kamble

0231-2604100

cpmkop@gmail.com
grcellkop.nrhm@gmail.comddhs_kop@yahoo.co.in 

6

Nashik

Dy. Director, Health Service Nashik, Nashik Civil Hospital Campus, Trimbak Road, Nashik. 422001

Bhagwant Bhagat

0253-2318009

cpmddnashik@gmail.com
grcellnashik.nrhm@gmail.comddhsnsk@rediffmail.com

7

Pune

Dy. Director , Health Service Pune, Pune New Administrative Building, 3rd flora,  front of  Conceal Hall, Pune

 Gajendra Deshmukh

020-69339000

cpmnrhmpune11@gmail.com
grcellpune.nrhm@gmail.com nrhmcellpune@gmail.com

8

Thane

Dy. Director,  Health Service Thane, Mental Hospital Campus, Thane 400604

Sanjay Rajbhoj

022- 25822796

nrhmthanecircle@rediffmail.com
grcellthane.nrhm@gmail.comddhsthane@rediffmail.com

9

Latur

Dy. Director,  Health Service Latur  Gandhi chowk , Main road, Latur 

Sandhya Dwase

02382-250240

cpm_ddhslatur@yahoo.comgrcelllatur.nrhm@gmail.com ddhslatur2008@yahoo.com


 

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